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Frequently
Asked
Questions

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  • Where is TrioClear™  based?
    TrioClear™ is based in Hong Kong. We provide dental clear aligner products serving doctors globally over 22 locations including Netherlands, France, Germany, Spain, Sweden, Denmark, Belgium, Finland, Norway, Ireland, Madagascar, the United Kingdom, the United States, Canada, Australia, New Zealand, Hong Kong, Malaysia, Macau, China, Taiwan and Singapore.
  • How can I become a TrioClear™ provider?
    Please contact our local distributor or email us at cs@trioclear.com for more information.
  • What is Progressive Clear Aligner System?
    TrioClear™ is a Progressive Clear Aligner System. From SOFT to HARD, the varying levels of thickness from 0.5mm to 0.7mm shifts the teeth comfortably and help each patient achieve their desired smiles. Due to the use of TrioDim Force™ Technology and extended gingival coverage, TrioClear™ can use minimal attachments achieving a more aesthetic result.
  • How is TrioClear™ different from other clear aligner companies?
    TrioClear™ highly values professionalism. TrioClear™ believes that all cases should be treated by dental professionals to ensure the best outcome. TrioClear™ is a Progressive Clear Aligner System. From SOFT to HARD, the varying levels of thickness shift the teeth and help each patient achieve their desired smile. Due to the use of TrioDim Force™ Technology and extended gingival coverage, TrioClear™ can use minimal attachments, achieving an aesthetic result while saving clinicians precious chair time. Our clinical 3D simulation software, Trio iDesign, is comprehensive to allow a clear visualization to the doctor in different viewing angles and stages. Moreover, advanced CBCT root stimulation can help clinicians to have a complete picture of the full movement plan.
  • Has the FDA cleared TrioClear™ system?
    Yes, TrioClear™ aligners are classified as Class II medical devices by the U.S Food and Drug Administration (FDA). TrioClear™ clear aligner system received the FDA 510(k) clearance for the treatment of tooth malocclusion in patients with permanent dentitions. Utilizing a series of incremental tooth movements, it sequentially positions teeth with gentle force safely and effectively.
  • How long does the treatment usually take?
    Everyone's oral condition is different, which results in different lengths of treatment time for every patient. Please consult your doctor for more information.
  • What are the case submission requirements?
    Please contact our local distributor to create an account and discover more on our submission plaform, or email us at cs@trioclear.com for more information.
  • What types of scans are accepted?
    We accept STL files from any scanner but 3Shape TRIOS and Medit can seamlessly integrate with TrioClear™ .
  • Does TrioClear™ provide DIY service and ship the aligners to me directly?
    No, TrioClear™ is not a direct-to-consumer clear aligner solution. In order to use TrioClear™, we need a prescription that is prescribed by a licensed dentist.
  • How much does it cost for a  TrioClear™ treatment?
    Please consult your doctor regarding the treatment fee and payment arrangement.
  • Which countries that TrioClear™ are currently covering?
    We provide dental clear aligner products serving doctors globally over 22 locations including Netherlands, France, Germany, Spain, Sweden, Denmark, Belgium, Finland, Norway, Ireland, Madagascar, the United Kingdom, the United States, Canada, Australia, New Zealand, Hong Kong, Malaysia, Macau, China, Taiwan and Singapore.
  • Does TrioClear™ work for teens?
    Yes, teens can start TrioClear™ treatment as early as age 13, depending on your dentition situation with doctor consultation.
  • What do I do before my treatment starts?
    You will have a consultation with your doctor, assessing if you are a suitable candidate for TrioClear™ aligners. Usually, you will take X-Rays and impressions or digital scans too.
  • Will people be able to notice I am wearing aligners?
    TrioClear™ is virtually invisible. It utilizes TrioDim Force™ Technology by placing small indents inside the aligners and avoids a majority of bumps or attachments, making it unnoticeable to others. Also, extended gingival coverage makes the margins of the aligners less visible since it is placed deeper from the zenith of each tooth.
  • Can I see the final result before starting treatment?
    Yes, once you have decided to proceed with the treatment, a 3D simulation treatment plan will be generated on Trio iDesign software. You will be able to check the the final result on a 3D model during consultation.
  • How many aligners will I need and how often should I change to next one?
    It varies in different cases. In general, TrioClear™ treatment involves between 12 and 40 steps of aligners in total. You will wear aligners with a specific sequence step of Soft (S) and Hard (H). Each aligner should be changed every 7 days.
  • Are TrioClear™ aligners safe for patients who are pregnant or nursing?
    As stated in our material information, our aligners are free from BPA and other harmful chemicals, and do not pose a significant risk to the patient's health.
  • Is it safe to wear TrioClear™ aligners when playing sports or instruments?
    Yes, TrioClear™ aligners can be worn uninterrupted with your life. They’re made from clear and comfortable BPA-free plastic and are easy to remove. For any sport where a mouthguard is recommended, you should remove the aligners and reinsert them after gameplay has ended.
  • Will the treatment be painful?
    Compared to most other brands which only use single-thickness material, TrioClear utilizes progressive thickness aligners ranging from soft to hard, allowing your teeth to adjust easily when the movement occurs. Our soft aligner is around 0.5mm, which means your teeth may feel less pressure and pain during every first stage of the movement. However, it is completely normal if your teeth feel pressured every time when you change a new aligner. This means that TrioClear™ aligners are starting to move your teeth. The feeling should disappear gradually in a couple of days. If this is not the case, please contact your doctor immediately.
  • What should I do if I lose or break my aligners?
    In the case you lose or you damage the device, you should contact your doctor immediately.
  • Is TrioClear™ treatment process safe?
    Yes. TrioClear™ aligners are certified with ISO. TrioClear™ aligners are made from clear and comfortable BPA-free plastic and are easy to remove.
  • Why do TrioClear™ aligners have increased gingival coverage?
    Extended gingival coverage allows a larger surface area covered by the aligners, particularly for teeth with short crown height. The margins of the aligners are also less visible to other people since less attachments are needed and the aligner is placed deeper from the zenith of each tooth, making the aligners more aesthetic, particularly for patients with varying lip line positions. It also allows our technicians room to make pre-made buttons directly on every aligner, saving clinician's chair time without the need to bond and avoids the risk of debonding. However, we also understand that for some situations, non-gingival coverage aligners are beneficial. Therefore, TrioClear™ allows the doctors to choose scalloped margins on request.
  • Does TrioClear™ have a warranty?
    Yes. Please consult your doctor for more information.
  • If I feel that my teeth look straight enough, can I stop the treatment?"
    You should follow the treatment plan your doctor customised for you to ensure the best outcome.
  • Are TrioClear™ treatment results permanent?
    As long as you wear our Ecodont™ Retainers properly after TrioClear treatment, your new smile shall be sustained permanently.
  • Can the patient wear the last TrioClear™ aligners as a retainer?
    We have our Ecodont™ Retainer made from different material and thickness. We do not advise that you use a clear aligner in place of a retainer because the clear aligner will wear and not last long.
  • What happens if my aligners no longer fit?
    You should contact your doctor immediately, who will diagnose what remedial action may be needed.
  • What are some common cleaning mistakes to avoid?
    Please avoid using toothpaste or other harmful ingredients such as bleach or rubbing alcohol to clean the aligners.
  • What should I use to clean TrioClear™ aligners?
    You can gently brush the aligners with a soft toothbrush and lukewarm water or mild soap. Please remember not to use toothpaste or denture cleanser or other chemical solvents such as bleach or rubbing alcohol to clean the aligners.
  • How to wear and remove the aligners?
    We would advise you to use our dental chewies to wear the aligners and dental remover to take off your aligners. Please follow the Patient Everyday Guide when you receive your TrioClear™ aligner case.
  • How do I use the dental chewies and dental remover?
    We would advise you to use our dental chewies to wear the aligners and dental remover to take off your aligners. Please follow the instruction of use when you receive your TrioClear™ aligner case.
  • Can heat negatively affect TrioClear™ aligners?
    Yes, hot temperatures may affect TrioClear™ aligner. it is not supposed to eat or drink anything with your aligners in (except room temperature water), since it may damage the function or even lead to chemical reactions or breakage of the aligners.
  • Why do I lisp when I wear the aligners?
    In the first few days you may speak with a slight lisp, which will go away after several days as your tongue adjusts to your aligners.
  • How can I store the aligners?
    You may avoid placing the aligners in places of high temperature and humidity, and keep the aligners out of reach of children and pets.
  • Should I keep the used aligners?
    Always keep the most recently used aligners (or more pairs of aligners as directed by your doctor). If your current aligner is lost or broken, you should contact your doctor immediately. Your doctor may recommend that you temporarily go back to the previous pairs before getting a replacement.
  • Why do I need to wear a retainer after orthodontic treatment?
    No matter what age you are, all patients have to wear retainers to prevent teeth from shifting back to their original positions. For adults, there is a greater chance of relapse as their adult bone and fibrous attachments to teeth are stronger than teens. Besides, teeth tend to shift over time as we get older, wearing retainers can preserve your lifelong smile.
  • Do I have to wear retainers forever?
    Wearing retainers is very important to sustain your lifelong smile. No matter what age you are, all patients have to wear retainers to prevent teeth from shifting back to their original positions. Retainers prevent exactly that from happening so you do not end up wasting any of the money and time spent on your orthodontic treatment.
  • What are Ecodont™ Retainers?
    Ecodont™ Retainers are clear retainer that you will wear after getting your teeth straightened, whether with TrioClear's treatment, traditional braces, or other conventional aligners. Regardless of how your teeth were aligned, Ecodont™ Retainers are built to retain your smile shine and straight from now and to the future.
  • How should I care for Ecodont™ Retainers?
    It is recommended to brush your teeth and rinse the retainers after every meal. For more thorough maintenance, you can gently brush the retainers with a soft toothbrush, and lukewarm water or mild soap.
  • How long should I wear retainers a day?
    The duration will depend on a different case. You will wear the retainers for the period of time as recommended by your dentist. In general, most orthodontists or dentists will suggest you to wear retainers all day and night for at least 4-6 months following the TrioClear program or other orthodontic treatments. If no teeth movement is detected, you may be recommended to wear retainers only at night or around 15-18 hours during daytime, to maintain your beautiful smile.
  • Why do teens and adults need a Ecodont™ Retainer?
    No matter what age you are, all patients have to wear retainers to prevent teeth from shifting back to their original positions. For adults, there is a greater chance of relapse as their adult bone and fibrous attachments to teeth are stronger than teens. Besides, teeth tend to shift over time as we get older, wearing retainers can preserve your lifelong smile.
  • Can I get just a Ecodont™ Retainer?
    Yes, you can get it through your doctor after getting your teeth straightened, whether with TrioClear™'s treatment, traditional braces, or other conventional aligners.
  • What are the difference between Ecodont™ Retainers and traditional retainers?
    Ecodont™ Retainers are made from eco-friendly plastic material and recyclable. Besides, with the usage of tough thermoplastic material, Ecodont™ Retainers are more durable, strong, and less likely to crack.
  • Should I take off my Ecodont™ Retainers when I am eating or drinking?
    Yes, it is not supposed to eat or drink anything with your retainers in (except cool water), since it may damage the function or even lead to chemical reactions or breakage of the retainers.
  • What is the cost of Ecodont™ Retainers?
    Please consult your doctor.
  • What should I know if I lose or break my last set of retainers?
    Please contact with your doctor who can work with you and purchase you a new set of Ecodont™ Retainers.
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