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Frequently
Asked
Questions

  • Where is TrioClear based?
    TrioClear is based in Hong Kong. We provide dental clear aligner products serving doctors globally over 28 locations including Netherlands, France, Germany, Spain, Sweden, Denmark, Belgium, Finland, Norway, Ireland, Madagascar, the United Kingdom, the United States, Canada, Australia, New Zealand, Hong Kong, Malaysia, Macau, China, Taiwan, Singapore, Romania, Bulgaria, Thailand, Indonesia and South Korea.
  • How can I become a TrioClear provider?
    Please contact our local distributor or email us at cs@trioclear.com for more information.
  • What is Progressive Clear Aligner System?
    TrioClear is a Progressive Clear Aligner System. From SOFT to HARD, the varying levels of thickness from 0.5mm to 0.7mm shifts the teeth comfortably and help each patient achieve their desired smiles. Due to the use of TrioDim Forceâ„¢ Technology and extended gingival coverage, TrioClear can use minimal attachments achieving a more aesthetic result.
  • How is TrioClear different from other clear aligner companies?
    A single material aligner system with the same thickness for all aligners results in forces that can sometimes be too much for individual teeth, leading to increased chance of root resorption and unpredictable movements. TrioClear is a Progressive Clear Aligner System. From SOFT to HARD, the varying levels of thickness shift the teeth and help each patient achieve their desired smile. Due to the use of TrioDim Forceâ„¢ Technology and extended gingival coverage, TrioClear can use minimal attachments, achieving an esthetic result while saving clinicians precious chairtime. Our clinical 3D simulation software, Trio iDesign is an advanced web-based 3D simulation software transforming the way you view, modify, and approve TrioClearâ„¢ treatment plans. Experience our groundbreaking new features in Trio iDesign 2.0. It seamlessly integrates face scan and CBCT into the planning process. By incorporating scans from compatible scanners, our software offers a comprehensive and realistic treatment planning experience. Make informed decisions and tailor treatments for optimal results. TrioClear highly values professionalism. TrioClear believes that all cases should be treated by dental professionals to ensure the best outcome.
  • Has the FDA cleared TrioClear system?
    Yes, TrioClear aligners are classified as Class II medical devices by the U.S Food and Drug Administration (FDA). TrioClear clear aligner system received the FDA 510(k) clearance for the treatment of tooth malocclusion in patients with permanent dentitions. Utilizing a series of incremental tooth movements, it sequentially positions teeth with gentle force safely and effectively.
  • How long does the treatment usually take?
    Everyone's oral condition is different, which results in different lengths of treatment time for every patient. Please consult your doctor for more information.
  • What are the case submission requirements?
    Please contact our local distributor to create an account and discover more on our submission plaform, or email us at cs@trioclear.com for more information.
  • What types of scans are accepted?
    We accept STL files from any scanner but Medit, 3Shape and Eletra Smart can seamlessly integrate with TrioClear .
  • Does TrioClear provide DIY service and ship the aligners to me directly?
    No, TrioClear is not a direct-to-consumer clear aligner solution. In order to use TrioClear, we need a prescription that is prescribed by a licensed dentist.
  • How much does it cost for a TrioClear treatment?
    Please consult your doctor regarding the treatment fee and payment arrangement.
  • Which countries that TrioClear are currently covering?
    We provide dental clear aligner products serving doctors globally over 28 locations including Netherlands, France, Germany, Spain, Sweden, Denmark, Belgium, Finland, Norway, Ireland, Madagascar, the United Kingdom, the United States, Canada, Australia, New Zealand, Hong Kong, Malaysia, Macau, China, Taiwan, Singapore, Romania, Bulgaria, Thailand, Indonesia and South Korea.
  • Does TrioClear work for teens?
    Yes, teens can start TrioClear treatment as early as age 13, depending on your dentition situation with doctor consultation.
  • What do I do before my treatment starts?
    You will have a consultation with your doctor, assessing if you are a suitable candidate for TrioClear aligners. Usually, you will take X-Rays and impressions or digital scans too.
  • Will people be able to notice I am wearing aligners?
    TrioClear is virtually invisible. It utilizes TrioDim Forceâ„¢ Technology by placing small indents inside the aligners and avoids a majority of bumps or attachments, making it unnoticeable to others. Also, extended gingival coverage makes the margins of the aligners less visible since it is placed deeper from the zenith of each tooth.
  • Can I see the final result before starting treatment?
    Yes, once you have decided to proceed with the treatment, a 3D simulation treatment plan will be generated on Trio iDesign 2.0 software. You will be able to check the the final result on a 3D model during consultation. More details here
  • How many aligners will I need and how often should I change to next one?
    It varies in different cases. In general, TrioClear treatment involves between 12 and 40 steps of aligners in total. You will wear aligners with a specific sequence step of Soft (S) and Hard (H). Each aligner should be changed every 7 days. Each step's changing time may change at the doctor's discretion, subjected to good compliance and fit as the patient progresses.
  • Are TrioClear aligners safe for patients who are pregnant or nursing?
    As stated in our material information, our aligners are free from BPA and other harmful chemicals, and do not pose a significant risk to the patient's health.
  • Is it safe to wear TrioClear aligners when playing sports or instruments?
    Yes, TrioClear aligners can be worn uninterrupted with your life. They’re made from clear and comfortable BPA-free plastic and are easy to remove. For any sport where a mouthguard is recommended, you should remove the aligners and reinsert them after gameplay has ended.
  • Will the treatment be painful?
    Compared to most other brands which only use single-thickness material, TrioClear utilizes progressive thickness aligners ranging from soft to hard, allowing your teeth to adjust easily when the movement occurs. Our soft aligner is around 0.5mm, which means your teeth may feel less pressure and pain during every first stage of the movement. However, it is completely normal if your teeth feel pressured every time when you change a new aligner. This means that TrioClear aligners are starting to move your teeth. The feeling should disappear gradually in a couple of days. If this is not the case, please contact your doctor immediately.
  • What should I do if I lose or break my aligners?
    In the case you lose or you damage the device, you should contact your doctor immediately.
  • Is TrioClear treatment process safe?
    Yes. TrioClear aligners are certified with ISO. TrioClear aligners are made from clear and comfortable BPA-free plastic and are easy to remove.
  • Why do TrioClear aligners have increased gingival coverage?
    Extended gingival coverage allows a larger surface area covered by the aligners, particularly for teeth with short crown height. The margins of the aligners are also less visible to other people since less attachments are needed and the aligner is placed deeper from the zenith of each tooth, making the aligners more esthetic, particularly for patients with varying lip line positions. It also allows our technicians room to make pre-made pressed buttons directly on every aligner, saving clinician's chair time without the need to bond and avoids the risk of debonding. However, we also understand that for some situations, non-gingival coverage aligners are beneficial. Therefore, TrioClear allows the doctors to choose scalloped margins on request.
  • Does TrioClear have a warranty?
    Yes. Please consult your doctor for more information.
  • If I feel that my teeth look straight enough, can I stop the treatment?
    You should follow the treatment plan your doctor customised for you to ensure the best outcome.
  • Are TrioClear treatment results permanent?
    As long as you wear our Ecodont Retainers properly after TrioClear treatment, your new smile shall be sustained permanently.
  • Can the patient wear the last TrioClear aligners as a retainer?
    We have our Ecodont Retainer made from different material and thickness. We do not advise that you use a clear aligner in place of a retainer because the clear aligner will wear and not last long.
  • What happens if my aligners no longer fit?
    You should contact your doctor immediately, who will diagnose what remedial action may be needed.
  • What are some common cleaning mistakes to avoid?
    Please avoid using toothpaste or other harmful ingredients such as bleach or rubbing alcohol to clean the aligners.
  • What should I use to clean TrioClear aligners?
    You can gently brush the aligners with a soft toothbrush and lukewarm water or mild soap. Please remember not to use toothpaste or denture cleanser or other chemical solvents such as bleach or rubbing alcohol to clean the aligners.
  • How to wear and remove the aligners?
    We would advise you to use our TrioKey after wear the aligners and to take off your aligners each time. TrioKey is an innovative accessory designed exclusively for TrioClear clear aligner patients. By combining the functionalities of a traditional dental remover and a chewie, TrioKey simplifies your daily clear aligner routine and helps ensure the best possible treatment outcomes. Please follow the Patient Everyday Guide when you receive your TrioClear aligner case. Learn more here
  • How do I use the TrioKey?
    We would advise you to use our TrioKey to wear the aligners and take off your aligners. TrioKey is a an innovative accessory designed exclusively for TrioClear clear aligner patients. By combining the functionalities of a traditional dental remover and a chewie, TrioKey simplifies your daily clear aligner routine and helps ensure the best possible treatment outcomes. Learn more here.
  • Can heat negatively affect TrioClear aligners?
    Yes, hot temperatures may affect TrioClear aligner. it is not supposed to eat or drink anything with your aligners in (except room temperature water), since it may damage the function or even lead to chemical reactions or breakage of the aligners.
  • Why do I lisp when I wear the aligners?
    In the first few days you may speak with a slight lisp, which will go away after several days as your tongue adjusts to your aligners.
  • How can I store the aligners?
    You may avoid placing the aligners in places of high temperature and humidity, and keep the aligners out of reach of children and pets.
  • Should I keep the used aligners?
    Always keep the most recently used aligners (or more pairs of aligners as directed by your doctor). If your current aligner is lost or broken, you should contact your doctor immediately. Your doctor may recommend that you temporarily go back to the previous pairs before getting a replacement.
  • Why do I need to wear a retainer after orthodontic treatment?
    No matter what age you are, all patients have to wear retainers to prevent teeth from shifting back to their original positions. For adults, there is a greater chance of relapse as their adult bone and fibrous attachments to teeth are stronger than teens. Besides, teeth tend to shift over time as we get older, wearing retainers can preserve your lifelong smile.
  • Do I have to wear retainers forever?
    Wearing retainers is very important to sustain your lifelong smile. No matter what age you are, all patients have to wear retainers to prevent teeth from shifting back to their original positions. Retainers prevent exactly that from happening so you do not end up wasting any of the money and time spent on your orthodontic treatment.
  • What are Ecodont Retainers?
    Ecodont Retainer is an orthodontic appliance, under TrioClear. It is a doctor prescribed, custom manufactured, clear plastic removable orthodontic appliance to maintain tooth position following completion of the approved treatment plan or at any time during the treatment plan if there is a need to interrupt the treatment, whether with the TrioClear treatment, traditional braces, or other conventional aligners.
  • How should I care for Ecodont Retainers?
    It is recommended to brush your teeth and rinse the retainers after every meal. For more thorough maintenance, clean the retainers prior to each insertion with a soft toothbrush and lukewarm water or mild soap.
  • How long should I wear retainers a day?
    The duration will depend on a different case. You will wear the retainers for the period of time as recommended by your doctors. In general, most orthodontists or doctors will suggest you to wear retainers all day and night for at least 4-6 months following the TrioClear program or other orthodontic treatments. If no teeth movement is detected, you may be recommended to wear retainers only at night or around 15-18 hours during daytime, to maintain your beautiful smile.
  • Why do teens and adults need Ecodont Retainers?
    No matter what age you are, all patients have to wear retainers to prevent teeth from shifting back to their original positions. For adults, there is a greater chance of relapse as their adult bone and fibrous attachments to teeth are stronger than teens. Besides, teeth tend to shift over time as we get older, wearing retainers can preserve your lifelong smile.
  • Can I get just Ecodont Retainers?
    Yes, you can get it through your doctor after getting your teeth straightened, whether with TrioClear's treatment, traditional braces, or other conventional aligners. Regardless of how your teeth were aligned, Ecodont Retainers are built to retain your smile shine and straight from now and to the future.
  • What are the difference between Ecodont Retainers and traditional retainers?
    Ecodont Retainers are made from triple-layered material which is BPA-free. Besides, with the usage of tough thermoplastic material, Ecodont Retainers are more durable, strong, and less likely to crack.
  • Should I take off my Ecodont Retainers when I am eating or drinking?
    Yes, it is not supposed to eat or drink anything with your retainers in (except cool water), since it may damage the function or even lead to chemical reactions or breakage of the retainers.
  • What is the cost of Ecodont Retainers?
    Please consult your doctor.
  • What should I know if I lose or break my last set of retainers?
    Please contact with your doctor who can work with you and purchase you a new set of Ecodont Retainers.
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